Check out these frequently asked questions.
Still have questions? Please don't hesitate to reach out!
Do you offer free shipping?
We do! We offer free standard shipping within the Contiguous United States on all orders of $75.00 or more. The $75.00 minimum is calculated after all discounts and coupons are applied.
When will I get my order?
Standard shipping varies based on your location; a tracking number will be included in a follow up email so you can follow your package. Please allow for 1-2 business days for the order to process before being shipped (though we'll try our best to get the order out as quickly as possible!).
Do you ship outside of the US?
Our site currently only ships within the US, though please contact us if you'd like to arrange shipping outside of the US and we'll try our best to accomodate!
I haven't received my order yet, what should I do?
Please contact us with any questions or concerns! If you haven’t received a confirmation email within 1 business day please contact us for the tracking number. Occasionally, the shipping company (UPS, USPS, FedEx) may take up to 1 business day to update tracking information.
I made a mistake in my order, what should I do?
No worries! Contact us as quickly as possible and we’ll try and get the mistake corrected. Since we try as hard as possible to get your order out quickly, the faster we receive the correction the better chance we have of correcting it. If your order has already shipped, we aren't able to alter the order.
What is your return/exchange policy?
We do everything we can to ensure you are ecstatic with your purchase, but we know that sometimes a product just isn't perfect. If you are not satisfied with your purchase on any of our products, or if we have made an error on your shipment, please accept our apologies and contact us immediately so we can correct the error as quickly as possible.
How much mineral soak should I use?
We recommend anywhere from a half cup to a full cup of Mike’s Recovery Mineral Soak for a normal sized bath. Feeling extra exhausted? Lean towards the full cup. Have a really big bathtub? You might need a tad more.
Should I use your soaks if I'm pregnant or nursing?
Congratulations on the little one! Unfortunately, because of the potency and purity of the essential oils we use, you should not use our Mineral Soaks while pregnant or nursing.
Can my child use your mineral soaks?
Because of the potency and purity of the essential oils we use, our Mineral Soaks are currently for adults only.
Is there a Mike's Recovery store near me?
Maybe! Do you live in Las Vegas or are you planning to visit any time soon? We now have a location in Downtown Las Vegas! Visit our "Contact Us" page for directions or find us at 1028 Fremont St. Suite 174, Las Vegas, NV 89101!
Does Mike's Recovery accept bulk or wholesale orders?
We do! Please contact us for more information on pricing, ordering, and fulfillment.
I still have a question!
We have an answer! Contact us and we'd be happy to provide you with any info you need!